What We Collect and Why
When you open an account with us, we collect the information needed to run it: your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. We log transaction records tied to your wallet activity so we can process
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deposits and withdrawals accurately and resolve any disputes. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. We do not sell your personal data to third parties. Data shared with
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payment processors like bKash and Nagad is limited to what those services need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable rules in your region. You can ask
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us to review, correct, or delete your data at any time by contacting our support team. Availability of certain features depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.